We’re making incredible progress! Over the past few weeks, the Offcall team has been hard at work shipping new features and making key improvements. We’ve added:

Up next, we’ll be improving the referral flow by including additional patient details on the referral to make it easier for receiving staff, and we will also be adding additional community features to make the app more vibrant soon!

We’d like to acknowledge a few of the superstar clinicians who have helped to get the app off the ground and spread the word this week.

Going Independent Doesn’t Mean Going Alone: How to Fix Referrals and Build Physician Networks
Don’t miss Dr. Basil Kahwash’s How I Doctor podcast interview with Graham about the Columbus physician community.

Learn How to Build Dream AI Tools for Your Practice in Minutes
Don’t miss Graham and Dr. Michael Hobbs’ latest AI webinar on June 10 on how to use Claude and build AI tools to improve your workflows. No prior coding experience required!

Nailed It, The Pitt 
If you’ve ever stood next to a fax machine waiting for a referral to go through, this scene lives rent free in your head.

Also Nailed It, Offcall 😉
We order food, hail rides, and video call our grandmas all from our phones. But coordinate a patient transfer? Better dust off the fax machine. 🫠

As part of our mission to lift up Columbus clinicians, each week we’ll feature a different clinician who’s having an incredible impact in the community and also passionate about Offcall’s mission. This week, meet Theresa Chambers from Elite EMG. Try sending her a message (or referral) directly on the Offcall app!

1. Tell us a little bit about your practice and the types of neurological testing services you provide. We offer nerve conduction studies (NCS) and electromyography (EMG) testing at several locations throughout Columbus and surrounding areas. The nerve conduction study checks for neuropathy as well as a pinched nerve anywhere from the shoulder to the wrist and from the hip to the ankle. The EMG can identify radiculopathy coming from the spine or denervation of the muscle being tested.

2. What’s something people (even other clinicians) often misunderstand about neurological testing? Due to the difficulty in obtaining EMG testing (wait times for a non-surgical patient can be a couple of months), a lot of clinicians have resorted to only referring for MRI instead. The NCS / EMG is different in that it is a live read of the nerve activity in the limb being tested. The MRI shows what the underlying issue is. The NCS / EMG shows which nerves are actually impacted. It can identify the spinal nerve level when radiculopathy is suspected and EMG testing is considered the gold standard for identifying the correct level for spinal pain injections. It also identifies comorbidities, so if there is a patient that has foot pain, for example, they could have radicular pain, tarsal tunnel, or both. If they have both, just treating one or the other won't completely resolve their symptoms. NCS / EMG testing identifies all areas that need to be treated to improve overall patient care.

3. In a perfect world, how would referrals for neuro testing work in Columbus, and what would make your job easier? We have a pdf script that we can send to the office upon request or if the provider prefers, we will have a physical script pad made and drop it off at their office. We accept all major insurances and have cash pay rates.

4. How do you like to keep referring providers in the loop after testing is done? We typically email a link to the reports in a secure dedicated folder for each office but can also fax results once the reports are completed. Our turnaround time for reports is 5 - 7 business days, but we can expedite any report if the office lets us know who it is they need rushed. We are typically able to schedule patients for testing within 3-4 weeks and have multiple testing locations including: Reynoldsburg, Hilliard, Upper Arlington, Marion, Springfield, Dayton, Heath, Cambridge, St. Clairsville.

5. What’s your biggest hope or vision for the future of the Columbus clinician community, especially when it comes to access to neurological services? Our goal is to bring access to nerve testing to the smaller communities and any providers that wouldn't otherwise be able to access testing easily.

Read the full article on Offcall here. Want to be highlighted next? Reply directly or email Jake @ [email protected] so we can feature you.

Each week, we celebrate career milestones, new publications, & other goings-on in the Columbus community. Have something to promote? Reply so we can feature you.

Beautifully said, Mira Massoud 
Dr. Mira Massoud, who is soon gearing up to open her new practice Co-Create Clinic, shared a heartfelt essay about the ups and downs of building her own clinic from scratch, her values, and her intentional design choices as she builds her own physical space – including video of her beautiful new office! See it here. 

Well done, Summit Shah
Dr. Summit Shah, CEO of Premier Allergy and Asthma, shared an inspiring story about how much his practice has grown beyond his wildest dreams and the impact he has had as a private practice physician in Columbus. Read it here.

Listen to the podcast, Ujjwal Ramtekkar
Dr. Ujjwal Ramtekkar from Auro Health was interviewed in a fantastic podcast discussing ADHD Meds and answering real questions. Listen to it here.

Give it a listen, Nikhil Verma
Essential Sports & Spine Solutions physician Dr. Nikhil Verma put together an educational video for other physicians about what the evidence shows with supplements like Creatine, Vitamin D, Magnesium, Fish Oil, Taurine, and Nattokinase — along with how to think about sourcing, regulation, and what actually constitutes a quality product. Give it a watch here.

Check out her practice, Gina Schumann
Speech language pathologist Gina Schumann wrote an article with practical, research-informed ideas families can start using right away to overcome long waitlists to see a specialist. Check it out and be sure to send it to your patients who could be interested.

Sad to see, Aimee McCann
Aimee McCann posted a Substack article after Banyan Mental Health, the nonprofit announced they are terminating efforts. Read her essay here.

Learn about her growing practice, Veronica Heitsch (h/t Dr. Kenneth Mankowski here)
Rheumatologist and internal medicine physician Dr. Veronica Heitsch from AndHealth shared that her practice is growing in Central Ohio and they are looking for an experienced APP to join their team. Learn more and get in touch if you know someone who would be a good fit.

Thanks for reading. We’re building an invite-only referral network and tool for Columbus physicians to find other doctors and send referrals effortlessly with one tap, regardless of EMR (think private WhatsApp for and by doctors). We’re excited to meet local primary care doctors and specialists who want to build up their practice and be part of this growing network. Want to be invited? Reply or reach out directly ([email protected]).

Feel free to forward this newsletter to other Columbus colleagues and friends!

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