What an exciting week! Offcall’s referral coordinator Dennis King has hit the pavement with 10 in-person and virtual practice visits in town! He’s setting up workspaces and onboarding staff to Offcall’s desktop referral tool, which syncs directly with your mobile app and allows your staff to manage referrals across the whole practice.

The set up is seamless (under 10 mins) and we want to get everyone on this newsletter onboarded!

Want Dennis to stop by or jump on a virtual call? Just reply to this email. We’ll coordinate a time that works for your schedule.

We’re so heartened to see how many physicians are coming together to fix referrals. Dr. Graham Walker and Dr. Basil Kahwash’s open letter is being signed by physicians from all across the country – Columbus is truly sparking a movement.

👉See all the signatures and don’t forget to add your name in support if you haven’t already!

This week, we wanted to shine a light on Dennis so you get to know him better. Dennis brings 10+ years of clinical experience to the Offcall team and is focused on making the "referral handoff" effortless.

1. Dennis, tell us a little bit about your background as a referral coordinator. I’ve worked in a clinical setting for 10+ years. My primary responsibilities were to make the referral process as seamless as possible for both doctors and patients. 

2. What are some of the biggest challenges you've experienced first-hand with the referral system as it exists today?  A lot of practices don’t have designated people that focus on referrals so things tend to get lost or looked over. The most difficult part is having to explain to patients why they haven’t been contacted for an appointment, because in reality, there is no streamlined process between practices. 

3. What drew you to Offcall's mission? The fact that someone finally acknowledged the breakdown in communication, and how it impacts patient care is what really drew me to Offcall. I’m excited to be part of a team that wants to make things better, not only for the physicians, but also their staff and most importantly their patients.

4. What are the biggest benefits as you see them for not just physicians but also for staff?  The biggest benefit is having everything in one place – you no longer have to call offices countless times or constantly check the fax machine waiting for documents to come through. Both the Offcall app and staff tool allow direct contact between offices, relieving both staff frustration and errors that we normally see in the referral process.

5. From your early onboarding sessions with practices and staff, what kind of feedback have you received? The most common feedback is how simple the tool is to use. When I explain how everything can be done without needing multiple tools or processes, people get excited!

6. How can others get in touch with you? You can DM me on the Offcall app or reach me via email at [email protected]. My direct number is also 614-375-3789. Call or text. I’m excited to hear from both physicians and staff and share how Offcall can benefit your workspace.

Each week, we celebrate career milestones, new publications, & other goings-on in the Columbus community. Have something to promote? Reply so we can feature you. Also: Try sending each clinician a congratulations message in the Offcall app!

🚀 Watch her video, Leila Javidi!
Rebel + Thrive Direct Primary Care’s Dr. Leila Javidi posted an amazing video about the app and how it’s already helping physicians in Columbus. Watch it here.

👏 Exciting news Deepak Sudheendra 
360 Vascular Institute’s Dr. Deepak Sudheendra spoke at the 2026 Society of Interventional Radiology Annual Meeting in Toronto on the topic of “Insurance Contract Essentials.” See more here.

🎙️Hot podcast alert, Ujjwal Ramtekkar
Auro Health psychiatrist Dr. Ujjwal Ramtekkar spoke on the ADHD Mom Docs podcast about what parents really want to know about ADHD medications. Listen here. Also see Ujjwal’s great social media post about killing the fax machine and Offcall!

👉 Watch the video, Nikhil Verma
Essential Sports & Spine Solutions’ Dr. Nikhil Verma spoke up about why he built his own practice: “because I believe patients deserve access to evidence-based, non-surgical options — and physicians deserve to actually practice at the top of their training.” Read more and connect with him on the app!

💯 Yes she’s hiring, Elena Christofides
Endocrinology Associates’s Dr. Elena Christofides is hiring on her research team! “Experienced coordinators wanted for our growing research team. Must be local and be able to legally work in Ohio. We cannot apply for VISAs for anyone. If interested, please send a letter of interest and a CV to [email protected]. Reach out to Elena on the Offcall app to learn more.

💯 He’s also hiring, Justin Weisbrod
Cornerstone PT’s Justin Weisbrod is growing his practice and looking for PTAs to support their clinics as they expand across Columbus. Learn more and message him on the app!

🎉 Congratulations, Summit Shah
Premier Allergy & Asthma’s Dr. Summit Shah just celebrated their 15 year anniversary and growth to 60+ team members! Congratulate him here.

Thanks for reading. We’re building an invite-only referral network and tool for Columbus physicians to find other doctors and send referrals effortlessly with one tap, regardless of EMR (think private WhatsApp for and by doctors). We’re excited to meet local primary care doctors and specialists who want to build up their practice and be part of this growing network. Want to be invited? Reply or reach out directly ([email protected]).

Feel free to forward this newsletter to other Columbus colleagues and friends!

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